It happens when a person has Plain Text emails turned on instead of HTML emails. There is no way to format a link to look pretty if it is plain text and since we track every click in every email, those links are long and ugly. Normally, it would look like this (a sample text, it varies by campaign):
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Great connecting with you. Click the link below and I'll send you the info.
Thanks!
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The plain Text email will have a longer link, such as https://my.rapidfunnel.com/res/373/14924/[contactId]?source=campaign or longer depending on the resource being sent.
The vast majority of people receive email in HTML format. While we wish there was a way around this for Plain text, we would either have to get rid of the tracking function or disallow plain text (which affects delivery rates). There is a trade off no matter how you slice this particular issue.
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