On the Web:
- Log in at http://prospectbylegalshield.com/
- If the Navigation options on the sidebar are not displaying, please click the Menu button at the top
- Click on Contacts
- Click on the contact you wish to view. It will bring you to the Edit Contact window.
On the right side of the screen there are 2 boxes:
• Contact Information: Shows the overview of contact's status in the campaign
• Activity Log: Shows what emails where sent out, when they were sent out and email status
On the App:
- Log in to your account
- Click 'Contacts'
- Click on the contact you wish to view. It will bring you to the ‘Contact Details' page
- Select the 'Activity Log'
If you would like to see more detailed info on Activity Log and Contact info tables, please check this link: Activity Log / Video Analytics for each Contact
If you would like to see the content of each email sent, please go to: How do I view Campaign Content?
If you would like to see what each status means, please check the following Solution: What do different Email or Contact status mean?