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  1. Prospect by LegalShield
  2. General FAQ
  3. FAQ

FAQ

  • How do I rearrange the way my Contacts show on the App or the web?
  • How do you verify if you are receiving proper attribution when you send a prospect the LegalShield app and they download it?
  • Contacts do not sync on the web and App
  • How to contact Support?
  • How to add Events/Reminders on the Web?
  • How do I Delete Contacts on the App or the web?
  • Web Dashboard Tutorial
  • Rewards: Why is the number of my contacts in a contest different than in my total contacts?
  • How do I see all available Rewards?
  • Prospect Rating / Interest Level
  • Why don't all of my videos play HD quality?
  • Can I add a contact if another user has added it to the system?
  • SPAM Complaints and Warnings
  • Is there a limit to how many contacts I can add?
  • Why can't I bulk import a list of contacts?
  • When do I get Email Notifications?
  • How to Delete and Reinstall the App: Will I lose my contact information?
  • Why all / most of my emails are showing as BOUNCED
  • Web: What do different Email or Contact statuses mean?
  • How to edit contacts and see if notes are added
  • Email Validation Feature
  • Web: How Do I Export My Contact List?
  • How to add or edit Contacts on the Website
  • Why does my email address appear different when I send info from the web?
  • Where to watch Facebook live videos for PBLS
  • Broadcast Emails
  • How do I add Labels on the website?
  • Hottest Contacts: Contact Scoring System
  • Activity Log / Video Analytics for each Contact
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